How trust makes great medical devices

Great products meet the user’s expectations and their circumstances.  Every designer can tell you how understanding user needs requires lots of direct observations and interviews.  DtM has learned that the most valuable feedback requires something more than the standard research toolkit.  This short video explains why we go back to some of our favorite hospitals overseas again and again.  

With bonus footage from Otter testing in Vietnam!

Whatever happened to Kinkajou?

The Kinkajou Microfilm Projector is a teaching tool for nighttime adult literacy courses in rural communities without books or electric lighting.  It was DtM’s very first projected, started back when the company founders were still graduate students at MIT.  It’s been more than a decade since the Kinkajou pilot in rural Mali and what was once cutting edge appropriate technology is probably no longer the best tool for the job.  How did Kinkajou teach us that context-appropriate design is a moving target?